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Bringing the full rental journey into one product
As Rentr expanded, its first-generation UX and design system needed to support a much broader rental experience. The product had grown beyond individual property screens into a connected platform covering landlords, tenants, properties, agreements, payments, maintenance, communication and new AI-powered capabilities.
Our role was to restructure that experience, rebuild the underlying design system, and create a product foundation that could scale across both mobile and web.
Turning fragmented rental tasks into one clear experience
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Rental management involves many small but connected actions. Landlords need to manage properties, tenants, agreements, payments, maintenance requests, and communication. Tenants need clear access to their rental information, upcoming actions, support, and property-related updates.
As the product grew, these workflows needed stronger hierarchy, more consistent interaction patterns, and clearer connections between related tasks. The challenge wasn’t simply to refresh the interface. It was to make a growing rental ecosystem easier to understand and operate.
Creating a connected and scalable rental platform
We restructured the core UX around the tasks landlords and tenants perform throughout the rental lifecycle. Existing flows were simplified, new product journeys were introduced, and mobile and desktop experiences were brought into the same interaction system.
At the same time, we rebuilt the design system to support reusable patterns, clearer states, and faster product development as Rentr continued adding functionality including new AI-assisted experiences.
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Building a Connected Rental Experience
We worked across research, UX architecture, flows, interface design, and system foundations while collaborating closely with the development team. That allowed the product and design system to evolve together rather than treating the redesign as a separate visual layer.
UX Audit
We reviewed the existing experience to understand recurring patterns, inconsistent interactions, duplicated solutions, and areas where the original design system no longer supported the product’s scale.
The audit helped us separate what could be reused from what needed to be restructured, giving the redesign a clearer starting point.
UI Concept Exploation
Mobile needed to work for quick, contextual interactions. We focused the experience around clear property information, rental status, communication, payments, maintenance and the actions users are most likely to need while away from a desktop.
Information hierarchy and reusable cards make complex rental data easier to scan without hiding important details.
User Task Flows Architecture
We mapped and redesigned 25+ product flows across the rental experience. Rather than designing screens in isolation, we looked at how users move between properties, tenancy information, payments, maintenance, communication, account actions, and new AI-assisted functionality.
This created a clearer relationship between individual features and the wider rental lifecycle.
Desktop Cockpit UI Concept
The desktop experience extends the same product logic into a workspace better suited to larger amounts of information and multi-property management. Tables, filters, status patterns, navigation, and contextual actions make it easier to move between properties and operational tasks while keeping the interaction model consistent with mobile.
UI Layouts & Design System
The redesign resulted in a shared product foundation spanning approximately 300 screens across the Rentr ecosystem. We rebuilt the design system around reusable components, states, interaction patterns, and layout principles that could support both existing workflows and new functionality.
The result wasn’t simply a new interface. It was a more structured product system designed to make future features easier to introduce without rebuilding the experience each time.
The real challenge wasn’t redesigning hundreds of screens. It was creating one product system that could keep them connected as Rentr continued to grow.
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Other ways to connect
You can also connect with our team through social platforms and follow our latest design work and updates.
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