.svg)
.svg)
.webp){kind=avatar}
Making specialist radiology easier to access
OkDoctor helps patients access remote second opinions and diagnostic imaging reviews from medical specialists.
The challenge was to turn a complex healthcare offering into a digital experience that feels clear from the first visit helping people understand the available services, find the right path, and move forward with confidence.
Making complex healthcare decisions feel clearer
.svg)
People looking for a second medical opinion are often dealing with uncertainty already. The website shouldn’t add more.
We focused the redesign on simplifying how services are explained, creating stronger entry points for different patient needsand making the journey toward expert medical guidance easier to follow while maintaining the trust and privacy expected from a healthcare platform.
Creating focused paths for each audience
We reorganized the experience around the reasons people come to OkDoctor: getting a second opinion, requesting a diagnostic imaging review, or learning more before making a healthcare decision.
Clearer hierarchy, focused calls to action, responsive layouts and more structured content help users understand where to go next without having to decode the platform first.
Not ready to book a call yet?
Take a quick tour of how we work, what to expect, and how UXRS can support your product before starting a project.
Building a Clear Healthcare Experience
We worked from structure to interface, using research and UX exploration to understand how a teleradiology platform could communicate complex services in a simpler, more human way.
Competitive Benchmark
We reviewed telehealth and teleradiology platforms to understand how they communicate specialist expertise, build trust, explain medical services and guide users toward care.
Rather than copying existing patterns, we used the research to identify where familiar healthcare conventions could reduce uncertainty for OkDoctor users.
AI Information Architecture
We reorganized services, educational resources, and supporting content into a clearer website structure.
Second opinions and diagnostic imaging reviews became easier to discover, while related information was grouped around the questions users are most likely to have before requesting a consultation.
Wireframes
Before moving into visual design, we worked through page hierarchy, content flow, navigation and CTA placement in wireframes.
This gave us a way to resolve the core user journey first and make sure every page had a clear purpose before adding visual detail.
Moodboard
The visual direction needed to feel credible without becoming overly clinical.
We explored references that balanced medical professionalism with warmth, helping the experience feel appropriate for healthcare while remaining approachable for patients and families.
UI Concept
The final interface brings together clear typography, restrained visual language, strong content hierarchy, and responsive components.
Medical information remains central, while supporting visuals and interaction patterns make the experience easier to scan and navigate across desktop, tablet, and mobile.
A clearer and more trustworthy healthcare platform
The redesign gave OkDoctor a more coherent digital foundation for its telehealth and teleradiology services.
Patients can understand the available services faster, distinguish between second opinions and diagnostic imaging reviews more easily, and follow a more focused path from initial research to the next step in their care.
The responsive system also creates a more consistent experience across devices and gives the product a stronger foundation for future healthcare services and educational content.
We wanted healthcare information to feel easier to navigate, not simplified beyond meaning. The redesign gives patients a clearer path to expert guidance while keeping trust at the center of the experience.
Start a conversation
Tell us about your product or challenge and we’ll help you move it forward.
.svg){kind=icon}
Other ways to connect
You can also connect with our team through social platforms and follow our latest design work and updates.
.svg)
.svg)
.jpg)
.svg)
.svg)
.svg)
.svg)
.svg)